Terms of Service

Acceptance of Terms By registering with giventake.world, the user confirms that the user has been given reasonable opportunity to read these Terms of Service, the Privacy Notice, applicable fee disclosures, risk disclosures and other applicable platform policies. Registration shall constitute acceptance only to the extent permitted by applicable law. The Company shall continue to remain responsible for obligations imposed upon it by applicable law, and no provision of these Terms shall be interpreted as excluding any mandatory statutory right or remedy available to a consumer.

Independent Decision and Risk Acknowledgement The Consumer confirms that participation is based on the Consumer’s own decision and that the Consumer has not relied upon any representation, promise or assurance that is not expressly published by the Company through its authorised channels. The Consumer is responsible for independently evaluating the risks associated with participation. However, nothing in these Terms excludes or limits any liability, statutory duty, consumer right, remedy or responsibility that cannot lawfully be excluded or limited under applicable law. The Company does not authorise any Consumer, agent, promoter or third party to make guarantees regarding future financial assistance, timing, amount or outcome.

Voluntary Support Contribution Where the platform offers a voluntary consumer-to-consumer support facility, any amount voluntarily provided by a Consumer shall be made only for the expressly disclosed support purpose. Any contribution shall not be represented as: (a) an investment; (b) a guaranteed return; (c) a fixed-income product; (d) a deposit; (e) a loan to the Company; or (f) a guaranteed entitlement to receive a larger amount in the future. No Consumer shall be promised or guaranteed any particular financial outcome merely because the Consumer has made a support contribution. The Company shall not describe a contribution as “non-refundable under all circumstances” where a refund is required by applicable law, payment-system rules, consumer law, mistake, duplicate payment, fraud, or other legally recognised circumstances.

No Guaranteed Financial Assistance The platform shall not represent, advertise or guarantee that a Consumer will receive ₹82,95,500, any other specified amount, or any particular financial benefit from a specified number of Consumers. Any support that may be received through a lawful platform facility shall depend on actual transactions, availability, eligibility, applicable rules and the lawful operation of the relevant payment and support mechanism. No Consumer shall acquire a legally enforceable claim against future Consumers merely by registering on the platform or making a voluntary support contribution, except to the extent expressly created by a lawful transaction or applicable law.

Identity Verification Fee Where applicable, the Company may charge a one-time Identity Verification Service Fee of ₹20 inclusive of applicable GST, currently calculated as ₹16.95 taxable value plus applicable GST, subject to the applicable tax rate and invoicing requirements. The fee shall relate only to the identity-verification service actually provided.

Digital Consumer Onboarding Service Where applicable, a one-time Digital Consumer Onboarding Service Fee of ₹590 inclusive of applicable GST may be charged, currently comprising ₹500 taxable value plus applicable GST. This fee is a service consideration and shall not be treated as a support contribution, deposit, investment, financial return or entitlement to receive financial assistance. The Company shall issue an appropriate tax invoice where legally required.

Eligibility and KYC Subject to applicable law and the services offered, registration may require the Consumer to:

be at least 18 years of age;

provide valid identity information;

provide an Indian mobile number;

provide a bank account in the Consumer’s own name where required for lawful settlement;

provide an email address;

provide residential/address information;

provide PAN or other tax information where legally required; and

complete applicable KYC/identity verification procedures. The Company shall collect only information reasonably necessary for the disclosed purposes and applicable legal obligations.

Required Information The Consumer shall provide accurate, complete and current information required for registration, KYC, payment processing, fraud prevention, taxation, customer support and other disclosed lawful purposes. Where legally permissible, the Company may provide alternative verification methods where a particular document or method is unavailable.

DigiLocker Verification Where DigiLocker is offered as a verification method, the Consumer shall use the Consumer’s own authorised account and shall not share passwords, PINs, OTPs or authentication credentials with the Company, its employees, other Consumers or third parties. The Company shall use information obtained through the verification process only for disclosed and lawful purposes.

Payments and Payment Architecture Service fees payable to the Company may be paid through authorised payment channels. Consumer-to-consumer support amounts shall, wherever applicable, be processed through a bank, payment system provider, Payment Aggregator, escrow/nodal arrangement or other regulated mechanism appropriate to the nature of the transaction. The Company shall not represent itself as a bank, NBFC, deposit-taker, payment system operator or other regulated financial entity unless it possesses the required authorisation. The Company shall not commingle Consumer funds with its ordinary operating funds where applicable law or the relevant regulated payment arrangement prohibits such commingling.

No Recruitment-Linked Financial Entitlement A Consumer’s eligibility to access any lawful platform service or support facility shall not depend upon recruiting, introducing, sponsoring or enrolling another person, unless such activity is independently lawful and is not connected to an entitlement to receive money or other financial benefit. No Consumer shall be promised financial assistance merely because another person joins the platform through the Consumer’s invitation or referral. No referral, introduction or recruitment activity shall constitute a condition for receiving a financial return.

Transaction Verification Consumers shall review transaction records, applicable service fees, taxes, support transactions and settlement records displayed through the platform. Any discrepancy should be reported promptly through the Company’s official grievance mechanism. The Company shall maintain appropriate transaction records in accordance with applicable law and its disclosed record-retention policy.

Platform Maintenance Fee Where applicable, the Platform Maintenance Fee (“PMF”) shall be charged only as consideration for identifiable platform, technology, administrative, support or related services actually supplied by the Company. The PMF shall not be described as consideration for obtaining an investment return or for receiving a guaranteed financial benefit. Applicable GST shall be charged and invoiced in accordance with applicable GST law.

Lawful Source of Funds The Consumer represents that funds used for platform fees and voluntary support transactions are from lawful sources. The Consumer shall not use the platform for money laundering, terrorist financing, fraud, theft, proceeds of crime or any other unlawful purpose. The Company may suspend or restrict transactions where required for fraud prevention, KYC, AML, court orders, regulatory requirements or applicable law.

Tax Invoice For taxable services supplied by the Company, the Company shall issue a tax invoice or other legally required document containing applicable particulars under GST and other relevant tax laws. Invoices may be delivered electronically through the website, application or registered email address.

PMF Calculation Where a 5% PMF is lawfully applicable to an eligible transaction, the applicable PMF shall be calculated on the transaction amount or taxable base expressly disclosed before the transaction. Applicable GST shall be calculated on the taxable value of the service in accordance with applicable GST law. Illustratively, if ₹10,000 is an eligible transaction amount and 5% PMF applies: PMF = ₹500 GST at 18% on ₹500 = ₹90 Total service charge = ₹590 The exact tax treatment shall be determined according to the applicable law and tax classification in force on the transaction date.

Social Purpose The platform may facilitate lawful voluntary financial support between eligible Consumers. The social or humanitarian objective of the platform shall not be interpreted as creating a guarantee of financial assistance, return, profit or entitlement.

Consumer-to-Consumer Support Where the platform provides a lawful consumer-to-consumer support facility, a Consumer may voluntarily support other eligible Consumers in accordance with the transaction terms displayed at the time of payment. No Consumer shall be required to make a support contribution merely to obtain a guaranteed future financial return. Any specified amount, including an aggregate amount such as ₹17,150, shall apply only where the particular transaction structure has been independently reviewed for legal and regulatory compliance.

Purpose of Support Consumer-to-consumer support shall be used only for the purpose disclosed for the relevant transaction. The Company shall not represent that a contribution will necessarily produce a financial return to the contributor.

Consumer Responsibility Where a Consumer voluntarily agrees to provide support to another Consumer, the Consumer shall complete the transaction in accordance with the displayed transaction instructions and applicable payment timelines. Such responsibility shall not constitute a guarantee by the Company of any future receipt or financial outcome.

Settlement and Allocation Where a transaction requires allocation of funds between Consumers, such allocation shall be executed only through the applicable authorised payment/settlement mechanism. The Company shall act only within the role permitted to it by the relevant payment arrangement and applicable law. The Company shall not use Consumer funds for its own business expenses or general corporate purposes unless expressly permitted by law and the applicable contractual/payment structure.

Support Chart Where applicable, the platform may display a transaction or support chart showing amounts associated with different support transactions. Any amounts displayed are transaction information only and shall not be interpreted as a promise of future income, return, profit or guaranteed financial assistance.

No Compulsory Recycling of Funds A Consumer shall not be required to transfer a specified percentage of money received from another Consumer back into the system solely as a condition for obtaining a larger financial benefit. Any consumer-to-consumer transaction shall have an independently disclosed lawful purpose and shall be processed through the appropriate payment mechanism.

Settlement Where a lawful transaction provides for payment to a Consumer, the amount payable shall be settled to the Consumer’s verified bank account or other legally permitted destination after applicable fees, taxes, adjustments and authorised deductions. The Company shall provide transaction records for such settlement.

Completion of Support Transactions A Consumer may participate in voluntary support transactions subject to applicable eligibility, availability, transaction limits, payment-system requirements and applicable law. No Consumer shall be required to continue making payments indefinitely or merely to preserve an expectation of future financial benefit.

Payment Processing and Settlement Where the Company facilitates a payment transaction, the payment shall be processed through the applicable authorised bank/payment service provider. Any stated processing period, including 48 hours, shall be an indicative operational target unless a legally enforceable settlement timeline is expressly stated. Bank holidays, payment-system downtime, fraud checks, KYC issues, chargebacks, technical failures and regulatory holds may affect processing time. The Company shall not hold or deploy Consumer funds contrary to applicable payment-system regulations.

Restricted Use of Funds The Company shall not treat money belonging to a Consumer as Company revenue merely because such money passes through a payment-processing or settlement mechanism. Company revenue shall consist only of properly identified and lawfully chargeable service fees, licensing fees or other legitimate consideration disclosed to the Consumer and accounted for under applicable law.

Independent Settlement Records For every supported transaction, the platform shall maintain an auditable record identifying, to the extent legally permissible:

No Guaranteed ₹82,95,500 Entitlement Any historical, illustrative or mathematical model showing ₹82,95,500 or any number such as 2,046 Consumers shall not constitute a promise, guarantee, projection, assured return or contractual entitlement. The Company shall not market such figures as a guaranteed financial outcome. Any future financial assistance shall depend upon actual lawful transactions and shall remain subject to applicable law, availability, payment processing and eligibility.

Voluntary Referral A Consumer may voluntarily share publicly available information about giventake.world with another person. No Consumer shall be required to introduce two or more persons as a condition of registration, continuation of consumership, receipt of financial assistance, queue position, withdrawal, settlement or any other financial benefit. No commission, return or financial entitlement shall arise solely from recruitment or referral unless separately structured and legally permitted.

Platform Services The Company may provide:

Misuse of Consumer Information A Consumer shall not use another Consumer’s personal information obtained through the platform for unauthorised marketing, solicitation, harassment, fraud, business promotion or any unlawful purpose. Where a violation is substantiated, the Company may suspend or terminate access, take appropriate remedial action and, where required, report the matter to competent authorities.

Account Suspension, Closure and Succession The Company may suspend, restrict or close a Consumer account for material breach of these Terms, fraud, legal requirements, security reasons or regulatory directions. The Company shall not transfer a Consumer’s account or financial entitlement to another individual merely as punishment. Where an account contains funds or legally enforceable rights, the Company shall handle those amounts according to applicable law, payment-system rules, contractual terms and lawful succession/claim procedures.

Official Communications The Company’s official website, application and officially verified social-media channels shall be the primary sources for official announcements. Statements made by independent Consumers or unauthorised persons shall not automatically represent the Company. The Company shall nevertheless take reasonable steps to address impersonation, fraudulent representations, misinformation and misuse of its name where brought to its attention.

Taxation Each Consumer shall be responsible for complying with tax obligations applicable to the Consumer’s own income, transactions and circumstances. The Company shall comply with tax obligations applicable to the Company, including GST, TDS, reporting, invoicing or other statutory requirements wherever applicable. Nothing in these Terms transfers a statutory tax obligation from one party to another.

Legal Remedies Where a Consumer materially violates these Terms or applicable law, the Company may take appropriate contractual, civil or legal action. The Company shall not threaten or initiate legal proceedings merely to suppress a lawful consumer complaint, statutory right or good-faith grievance.

Harassment and Safety Harassment, sexual harassment, threats, stalking, intimidation, abuse or other unlawful conduct against any person associated with the platform is prohibited. Complaints may be investigated based on available evidence and appropriate action may be taken. Where legally required or reasonably necessary, the Company may refer the matter to the appropriate police, statutory authority, court or other competent authority.

Prohibited Use The platform shall not be used for:

Business and Social Objective The Company may pursue both commercial and social objectives through the platform. Any social or humanitarian objective shall not be interpreted as a charitable guarantee, financial guarantee, investment promise or exemption from applicable regulatory requirements.

Protection and Limited Disclosure of Personal Data The Company shall process Consumer personal data only for disclosed and lawful purposes and in accordance with applicable data-protection law. A Consumer’s full mobile number, email address, residential address, bank account information, PAN, Aadhaar information or other sensitive information shall not be disclosed to other Consumers merely because they participate in the same platform. Where communication between Consumers is necessary, the Company should, wherever reasonably possible, use:

PAN and Tax Information Where PAN is required under applicable income-tax, GST, payment, KYC, reporting or other law, the Consumer shall provide and maintain valid PAN information. The Company may restrict or suspend a transaction where legally required tax information has not been provided. Any monetary threshold mentioned in platform communications shall be based on the applicable law or regulatory requirement in force at the relevant time and shall not be treated as an independent threshold created by the Company. The Company may update its requirements when applicable tax or regulatory provisions change.

One Consumership / Account Unless otherwise expressly permitted by the Company and applicable law, an individual shall maintain only one personal consumership/account. A Consumer shall not use another person’s identity documents, KYC credentials, OTPs, passwords or bank account details to create or operate an account. Such conduct may constitute fraud, impersonation, identity misuse or another offence depending upon the facts and applicable law.

Password and Authentication Security The Consumer shall keep passwords, OTPs, PINs, authentication credentials and recovery information confidential. The Company shall not ask a Consumer to disclose a password, UPI PIN, banking PIN or OTP for ordinary customer support. Consumers should immediately report suspected compromise of credentials.

Credential Compromise A Consumer may be responsible for losses directly caused by the Consumer’s intentional or negligent sharing of authentication credentials, subject to applicable law and the facts of the incident. The Company shall not be liable for losses caused solely by the Consumer’s unauthorised disclosure of credentials, except to the extent the loss resulted from the Company’s own negligence, security failure, misconduct or other liability imposed by law. The Consumer shall promptly report suspected unauthorised access.

Duration of Consumership Consumership shall remain active for as long as the account continues to satisfy the applicable eligibility, verification, security, contractual and legal requirements. Consumership may be suspended, closed or terminated in accordance with these Terms, applicable law, regulatory directions or legitimate operational requirements. No statement that consumership is “lifelong” shall create a perpetual or irrevocable financial entitlement.

Privacy Responsibilities Consumers shall protect their own account credentials and shall avoid voluntarily disclosing unnecessary personal information. The Company shall maintain appropriate technical and organisational measures for protecting personal data in accordance with applicable law and its Privacy Notice.

Third-Party Misuse The Company shall not automatically be responsible for every act or omission of another Consumer. However, where the Company becomes aware of a credible complaint involving fraud, impersonation, unauthorised access, harassment, data misuse or other unlawful conduct on the platform, it shall take reasonable steps within its legal and operational capability, including investigation, account restriction or referral to competent authorities where appropriate. Nothing in this clause excludes liability that cannot lawfully be excluded.

Equal Treatment and Prohibited Conduct The platform does not permit harassment, threats, intimidation, abusive conduct or unlawful discrimination against Consumers or other persons. Action may be taken where misconduct is substantiated. Any account suspension or termination shall be handled in accordance with these Terms and applicable law. The Company shall not transfer a Consumer’s financial entitlement to another person merely as punishment.

Informed Participation The Company shall make the material terms, fees, risks, eligibility requirements and transaction conditions reasonably accessible before registration or payment. The Consumer confirms that the Consumer has had a reasonable opportunity to review the information and may seek independent professional advice before participating. The Company shall not rely on a declaration of “100% understanding” to exclude obligations imposed upon it by applicable law.

Technical and Banking Delays Transactions may be delayed because of:

Beta Version Where the platform is identified as a Beta version, certain features may be experimental, modified or temporarily unavailable. The Company may update platform features, policies and Terms as the platform develops. However, no amendment shall:

retrospectively convert a lawful transaction into an unlawful obligation;

remove a mandatory statutory right;

unlawfully alter an accrued contractual right; or

contradict applicable law. Material changes shall be communicated through appropriate channels and shall take effect prospectively where required by law.

Governing Law and Dispute Resolution These Terms shall be governed by the laws of India. The parties shall first attempt in good faith to resolve a dispute through the Company’s grievance mechanism and, where appropriate, amicable discussion. If the dispute is not resolved within 15 days from a written notice of dispute, either party may pursue any remedy available under applicable law. Where the parties mutually agree to arbitration, the dispute may be referred to a mutually agreed independent and impartial sole arbitrator in accordance with the Arbitration and Conciliation Act, 1996. If the parties fail to agree upon an arbitrator, appointment shall be made in accordance with the Arbitration and Conciliation Act, 1996. Nothing in this clause shall prevent a Consumer from approaching a competent consumer commission, court, statutory authority or other forum where such right cannot lawfully be waived. The seat and venue of arbitration, if applicable, shall be Thrissur, Kerala, India, subject to applicable law and the competence of the relevant forum. The arbitration shall ordinarily be conducted in English unless the parties agree otherwise.

Amendments to Terms and Platform Policies The Company may amend these Terms, platform policies or operational procedures where reasonably necessary for:

Dispute Procedure A Consumer may first submit a complaint through the Company’s designated grievance mechanism. The Company shall provide a reasonable opportunity to review and respond to the complaint. If the dispute remains unresolved, the parties may mutually agree to arbitration or either party may pursue any remedy available under applicable law. No arbitrator shall be appointed unilaterally by the Company where such appointment is inconsistent with the Arbitration and Conciliation Act, 1996 or applicable judicial precedent.

Compliance with Applicable Law These Terms are intended to operate subject to applicable laws and regulations of India. Applicable laws may include, depending upon the nature and operation of the relevant service: